Building skilful dialogue to drive a culture of improvement.

Excellence in human social interaction.


About Talk is Action

Where organisations have a progressive agenda to build a Culture of Improvement and the practice of Operational Excellence, we build the leadership, managerial and professional skills necessary to sustain it.


Our consulting assignments deliver measurable benefits to people and process

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Our coaching practice delivers rapid and long-lasting capability improvements

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Our training programmes build necessary skills and capabilities, quickly

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SoundWave analytics drive our practice


For Leaders

Drive engagement; enhance the range and repertoire of your interactional skills; build your own 'language of leadership'.

For Teams

Develop powerful coalitions; communicate authentically; collaborate well

For Organisations

Create a culture of sustainable continuous improvement; leverage incremental gains; outperform.

The Talk is Action Process

The Talk is Action process help you to improve individual, team and organisational performance as you build a culture of improvement by looking at social interaction through the lens of talk.


Your Context

We seek clarity on the outcomes you need. This might range from a personal improvement in performance through to an organisation-wide behavioural shift such as that demanded in cultures of improvement. We ask two critical questions - What outcomes do you need? What legacy will you leave?



Our analytics provide unique perspectives on how you manage and lead, the effect that these preferences have on those around you and the improvements you must make to enhance relationships. We focus on two critical dimensions - deepening self-awareness and Identifying small adjustments which produce clear benefits



Workshops, real-time coaching and innovative programmes of development run by outstanding professionals, turn our analytics into practical, action focussed development. We ask two critical questions - What are your priorities for development? What are your criteria for success?


Your Results

We work to make sure that you achieve the outcomes you desire. We make sure that learning transfers to the workplace and it is here that our evaluations are carried out. We ask two critical questions - Did you achieve what you wanted to achieve? What did you learn?

Client Testimonials

Global Pharma

We have been so impressed by the impact that Talk is Action has had on our business unit that we've become serious advocates for it across our group - MD, Pharmaceutical


The 'language of leadership' has stuck with us over the past seven years and we have embedded it into our Executive Development programmes. Talk is Action's 'SoundWave' represents the latest and the best development of this tradition of work - VP, Operational Excellence


Talk is Action's is so refreshing. I'm no longer just 'a type'. There is a uniqueness about my style which I can value and improve - Head of CI

Pukka Herbs

Bringing the leadership team together at a point of significant transition has been deftly enabled by the Talk is Action approach and team; we're in good shape - COO